Privacy Policy

STONIX Group LLC ("STONIX", "we", "us") respects your privacy. This policy explains what information we collect through stonixgroupllc.com, how we use it, and the choices you have.

1. Information we collect

Information you give us. When you request a consultation, call, text or email us, we may collect:

• Name, email address and phone number
• Project location (city, county or ZIP code)
• Project type, estimated budget and desired timeline
• Any details or messages you choose to share about your project

Information collected automatically. Like most websites, we may collect basic technical data such as browser type, device, pages visited and how you arrived at our site. We use cookies and similar technologies for this (see Section 4).

We do not knowingly collect payment card numbers or government ID numbers through this website.

2. How we use your information

• Respond to your request and schedule an on-site consultation
• Prepare designs, proposals and estimates for your project
• Communicate with you about your project by phone, email or text message
• Improve our website and understand which pages are useful
• Protect our website against spam and abuse
• Comply with legal obligations

3. How we share your information

We do not sell your personal information. We share it only with service providers that help us run our business, and only as needed:

• Jobber – our customer management and scheduling system
• Google – reCAPTCHA (spam protection) and Google Analytics (website statistics)
• Our website hosting and email providers

We may also disclose information if required by law, or to protect our rights, property or safety.

4. Cookies and analytics

We use cookies and similar technologies to keep the site working, protect forms from spam (Google reCAPTCHA) and measure website traffic (Google Analytics). You can block or delete cookies in your browser settings; some features may not work properly if you do.

Google's privacy policy: policies.google.com/privacy · Opt out of Google Analytics: tools.google.com/dlpage/gaoptout

5. Text messages and phone calls

If you give us your phone number, we may call or text you about your consultation or project. We do not send marketing text messages without your consent. Message and data rates may apply. You can reply STOP at any time to stop text messages from us.

6. How long we keep your information

We keep your information for as long as needed to respond to your request, complete your project, provide warranty service and meet legal and accounting requirements. After that, we delete it or keep it in a form that no longer identifies you.

7. How we protect your information

We use reasonable safeguards, including a secure (HTTPS) connection and access-restricted business systems. No method of transmission over the internet is 100% secure, but we work to protect your information.

8. Your choices

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. To do so, contact us using the details below. We will respond within a reasonable time.

9. Children's privacy

Our website and services are intended for adults. We do not knowingly collect information from children under 13.

10. Links to other websites

Our site may link to other websites (for example, social media or the Maryland license lookup). We are not responsible for the privacy practices of those websites.

11. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new effective date.

12. Contact us

STONIX Group LLC
Maryland Home Improvement Commission License MHIC #164823
Phone: 443-202-0049
Email: info@stonixgroupllc.com